Privacy Policy

This is the Privacy and Cookies Policy for https://moshocart.com/ (“we”, “us” and”our Site”). The Site is operated by Moshocart. We are committed to protecting and respecting your privacy.

We value the trust you place in moshocart when sharing your personal information with us. We strive to be transparent with you about what personal information we collect, what we do with it and with whom we share it. We endeavour to work with you to address your concerns about how we use your personal information.

We strive to take steps designed to secure your personal information and reduce the risk it will be misused.

moshocart PRIVACY NOTICE — YOUR PRIVACY RIGHTS

Effective Date: 26th August 2022.

Information we collect about you

Contact Information. For example, we may collect your name, mailing address, Mobile phone number and email address.

Payment Information. For example, we may collect your credit card number and billing address.

Shopping History. For example, we may collect personal information about the items you viewed, added to your cart, purchased, or returned.

Information You Post. We may collect personal information you post in a public space on our Platform, such as on our Ratings & Reviews feature.

Information You Submit. We may collect personal information when you send us a message through the “Contact Us” page or similar features on our Platform. We may also collect personal information when you enter a promotion. This may include photos, videos, and other user-generated content that you submit.

Demographic Information. We may collect your birthdate, age, gender, and zip code.

Device Information. We may collect the type of device you use to access our Platform. For example, we may also collect your device identifier, IP address or mobile operating system.

Location Information. We may collect precise location information from your device. This may include information about your exact location when you use our Platform or may include information that allows us to approximate your location. We may also collect this information in the background when our mobile applications are not in use.

Log and Analytics Data. If you use our website, we may collect information about the browser you are using. We may look at what site you came from, or what site you visit when you leave us. If you use our app, we may look at how often you use the app and where you downloaded it.

Cookies and other technologies

We automatically collect certain types of usage and device information when you visit our Platform, read our emails, or otherwise engage with us. We typically collect this information through use cookies (a small text file sent from a website and stored on your device), web beacons or pixels and similar tracking technologies, and we may utilize third party services to collect this information. For example, these tracking technologies may collect information about your device and its software, such as your IP address, browser type, device type, date and time stamp, unique device ID and about the way you engage with our Platform, for example, the site from which you came and the site to which you are going when you leave our website, the pages you visit, how frequently you access our Platform, whether you open emails or click the links contained in emails, whether you access the Platform from multiple devices, the products you view and click on, and similar actions you take.


How we use your information

We may use your personal information in the following ways:

To Provide Our Products and Services.This could include fulfilling your requests for products or services. It could also include processing purchases or other transactions.

To Improve Our Products and Services.We may use your personal information to make our Platform, products, and services better. We may also use your personal information to customize your experience with us.

To Understand Your Interests.For example, we may use your personal information to better understand what products interest you.

To Respond to Your Requests or Questions.This may include responding to your feedback or notifying you if you win a promotion.

To Communicate with You.We may communicate with you about your account or our relationship. We may also contact you about this Notice or our Platform terms and conditions.

To Determine Your Eligibility.We may use your personal information to verify your identity or determine your eligibility for some of our products, services, and promotions. For example, this may include verifying your age, date of birth and state of residence.

For Marketing Purposes.We may provide you with information about new products and special offers. We might use your personal information to serve you ads about products and offers. We might tell you about new features or updates. These might be third-party offers or products we think you might find interesting. We may also use your personal information to send you electronic communications, including through email or text message.

For Interest-Based Advertising.We and our third-party partners may engage in interest-based advertising using personal information gathered across multiple websites, devices, or other platforms to serve you relevant advertising on our Platform or on other sites, services, and mobile applications or on other devices you may use. For more information about your choices related to these communications, see the “Online Advertising and Third-Party Tracking” section below.

For Security Purposes.This could include protecting our company and consumers who use our products and services. It may also include protecting our Platform.

As Otherwise Permitted by Law or As We May Notify You.

Where we store your information

Personal Information we maintain may be stored in or outside of India. If you live outside of India, you understand and agree that we may transfer your personal information to India. This Platform is intended for use in India and is subject to the laws of India, which may not provide the same level of protections as those in your own country.

Child safety

Our Platform is intended for adults. We do not knowingly collect or solicit any information from anyone under the age of 13 through our Platform. If we learn that we have inadvertently collected personal information from a child under age 13, we will delete that information as quickly as possible. If you believe that we might have collected personal information from a child under 13, please contact us at support@moshocart.com.

How we protect your information

The Internet is not 100% secure. Like all businesses, we cannot guarantee the security of the personal information you provide to us via the Platform. We have, however, taken certain steps designed to reduce the risk that the personal information you provide us will be subject to loss, misuse, unauthorized access, disclosure, alteration, or destruction. We encourage you to use caution when using the Internet. A user id and a password are needed to access certain areas of the Platform. It is your responsibility to protect your username and password.

Your rights

Marketing Communications:

You can opt out of receiving our marketing communications. Note that you will still receive non-marketing or transactional messages from us, including messages about your account and responses to your inquiries. To opt out of receiving our marketing communications, you can contact us as follows:


Mobile Application and Location Based Services:


Changes to this policy

From time to time, we may change our policies. We will notify you of any material changes to our policies as required by law. We will also post an updated copy of these policies on our Platform. Please check our Platform periodically for updates.

Contact us

If you have any questions, comments, or concerns with respect to our privacy practices or this Policy, or wish to update your information, please feel free to contact us at support@moshocart.com.

By accepting our products, you acknowledge you have read and understood this Privacy Policy.